---
title: Why does my UK tag change show as complete but the domain is not in my account?
description: "A UK domain transfer is a 2 stage process. You need to: - Change the tag to **STACK** - Transfer this in through the computancy control panel The best way to check the current tag for a domain name is via the [Nominet…"
url: "https://computancy.co.uk/kb/why-does-my-uk-tag-change-show-as-complete-but-the-domain-is-not-in-my-account/"
updated: "2024-01-30"
category: Domain Names / Domain Transfers
---

# Why does my UK tag change show as complete but the domain is not in my account?

A UK domain transfer is a 2 stage process. You need to:

- Change the tag to **STACK**
- Transfer this in through the computancy control panel

The best way to check the current tag for a domain name is via the [Nominet WHOIS](https://www.nominet.uk/whois/) system. Once you've confirmed this is using STACK, complete the transfer following the steps below:

- Login to your account and click **Transfer a Domain**
- Enter the domain name and click **Search**.
- Add the domain to your basket and complete checkout.

The transfer will complete almost instantly.