Client remote IT support
Complete the instructions below so we can login to your pc or notebook for setup requests
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1.
Enter the code we supply to you into the box
(click where it displays 000-000-000 to enter the code) -
2.
Tap on the Join button
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3.Download the small application
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4.Double click the downloaded app-you’ll find it in your download folder called computancy-***** (random numbers)
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5.Once connected we will resolve the problem– you can click ‘Stop’ to cancel the session at any time
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6.Once finished we will terminate the session– the downloaded app will be automatically stopped & deleted from your system
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7.
For another session, a new code and download is required to start over again
– this is for your security, ensuring that the original session cannot be reused