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Client remote IT support

Complete the instructions below so we can login to your pc or notebook for setup requests

  • 1.
    Enter the code we supply you into the box
    (click where it displays 000-000-000 to enter the code)
  • 2.
    Tap on join
  • 3.
    Download the small application
  • 4.
    Double click the downloaded app
    (you’ll find it in your download folder called computancy-)
  • 5.
    Once connected we will resolve the problem
    – you can click ‘stop’ to cancel the session at any time
  • 6.
    Once finished we will terminate the session
    – the downloaded app will be automatically stopped & deleted from your system
  • 7.
    If you need another session, a new code is required to start over again