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Knowledgebase
View our support articles for help with your services, we answer a combination of common queries to more complex scenarios that you might encounter.
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Knowledge Base
Email
Email
Email accounts
Can I add SPF records for my domain name?
Can I rename a mailbox?
Can I use mail.domain in my mail client?
Can I view my email address passwords?
How can I change my mailbox password?
How do I add a DKIM record?
How do I add another server/include to an SPF record?
How do I add SRV records for Office 365?
How do I migrate emails?
How do I set up email on my Android device?
How do I set up email on my iPhone?
How do I setup my mailbox in Outlook?
How do I stop emails going to junk?
I’ve reached my mailbox quota size. What can I do?
What are MX records?
What are my email sending limits?
What are the recommended Thunderbird Mail client settings?
What details should I use for a WordPress SMTP plugin?
What is email forwarding?
Why are the IMAP folders missing from my iPhone or iPad?
Why can’t I send emails?
Why do I get “Mailbox does not exist” bounceback from a brand new mailbox?
Migrations
Can I rename a mailbox?
Does the email migration delete any emails?
How long does an email migration take?
What details should I use for a WordPress SMTP plugin?
Will the email migration tool cause downtime to mail?
POP3 / IMAP
Should you use POP3 or IMAP?
What is IMAP?
What is POP3?
Spam & Junk Mail
Can I add SPF records for my domain name?
How do I add a DKIM record?
How do I add SRV records for Office 365?
How do I stop emails going to junk?
Webmail
Can I import contacts into Webmail?
How do I create an email signature in webmail?